By enrolling in Senior Care Plus, you receive a Quarterly Benefit to spend on Over-the-Counter (OTC) products that are included in this catalog.
Your OTC benefit allows you to purchase items such as cold and cough medicines, incontinence products, vitamins, dental care and much more! Items ordered from this catalog will be shipped directly to your home, at no cost to you! You are permitted three (3) orders per calendar Quarter, up to your benefit allowance. Shipments are limited to one (1) shipment per month.
See your Evidence of Coverage (located in your My Benefits Coverage account) for additional information about your OTC benefit.
Eligible items include OTC remedies or medicines to alleviate or treat illness or injury, dental care items, eye and ear care items and incontinence supplies (adult diapers). These items do not require a prescription from a health care provider.
Dual purpose items are items that may serve more than one purpose. These items are sometimes used to alleviate or treat a medical condition or they may be used to promote general health and well-being. These items do not require a prescription from your doctor to purchase; however, you must discuss these items with your doctor prior to ordering or using to ensure the items are health-related and appropriate to use. For your convenience, we have identified “dual purpose” items in the Eligible Items section of the catalog.
Your Quarterly Benefit can be used anytime during a calendar Quarter to order OTC items from this catalog. You cannot use or combine future allowance amounts when placing your order, and any out-of-pocket OTC items purchased by you will not be eligible for reimbursement from the Benefit Provider or Fieldtex Products, Inc. You cannot spend beyond your Quarterly Benefit Allowance and unused points are forfeited at the end of each calendar Quarter.
There are three easy ways you can place your order: by mail, by phone or online. Whichever way you choose to place your order, be sure to have your member ID number and date-of-birth available to access your benefit account.
Please keep the 2021 catalog for your entire 2021 benefit year.
The OTC supplier cannot give you medical advice. If you have a question about a product, please talk to your medical health provider or your doctor.
If you receive a damaged product, please contact Fieldtex Products, Inc at 1-800-353-7763 (TTY 711) Mon-Fri from 8 a.m. to 5 p.m. immediately and ask for the OTC department. We will replace it at no cost to you.
Please expect 7-10 days for shipments. Call 1-800-353-7763 if an order does not arrive after 10 days.
Senior Care Plus
A Medicare Advantage organization from Hometown Health
Material ID: H2960_2021_SCPWebsite1_M (CMS Accepted)