Health Hotline

Do you need to go to the emergency room? Should you go to an urgent care center, or can you wait to see your doctor?
The Health Hotline is the place to turn when you have a medical question. Hometown Health and Senior Care Plus give their members access to the Health Hotline to help them with their medical questions.
The Health Hotline is staffed seven days a week, 24 hours per day by registered nurses licensed in Nevada and California. Nurses have special training for answering questions and follow medical guidelines approved by physicians. They will help you determine the appropriate level of care for your condition.
Health Hotline cannot answer medical questions for callers outside of Nevada and California because of state nursing licensure regulations.
If you are experiencing a medical emergency, dial 911.
Call Health Hotline when:
  • You are not sure if you need medical care from your doctor
  • You are not sure if you should go to the emergency room
  • You have questions about how to care for a minor injury or illness at home
  • You can also listen to recorded health information on dozens of topics with the Health Information Library.

Contact the Health Hotline
Locally: 775-982-5757
Toll Free: 888-324-3243
Hometown Health Office Hours:
Monday – Friday, 8:00 am – 5:00 pm
10315 Professional Circle, Reno, NV 89521

Senior Care Plus
A Medicare Advantage organization from Hometown Health