Below are four simple steps you can take to get started and make sure you get the most out of your Senior Care Plus insurance policy:
Step 1 — Sign up for My Benefits Coverage™
My Benefits Coverage™ is a secure online tool that allows members to access and manage their health insurance benefit information. Once you register, you will have 24/7 Access to Claims and Referrals as well as to Plan Benefit Documents. Go to My Benefits Coverage registration page to sign up now.
Step 2 — Review the Provider Directory
The online provider directory for your Senior Care Plus policy can be accessed through the Hometown Health website. Remember, to avoid unnecessary out-of-network provider charges, you will want to make sure the provider you choose as your Primary Care Physician is listed in the On-Line Provider Directory.
Step 3 – Review Prescription Medications
The Drug Formulary (Preferred Medication List) is a listing of preferred, covered medications intended for use by the physicians and pharmacy providers for health plan members. Visit the Prescription Medications page to review the Formulary for your particular plan.
Step 4 – Download Your Member ID Card to Your Smartphone
You will typically receive your Senior Care Plus Member ID card by mail within 10 days of your plan activation date. Visit the App Store or Google Play Store from your smartphone – iPhone or Android and search for and then download the Hometown Health free app. When first using the app, your login ID will be your member number and a personal identification number (PIN) will be your four-digit birth year.
Questions? Call us! We are here to help!
If you have any questions, give us a call at 775-982-3112
Monday through Sunday 7:00 a.m. to 8:00 p.m PST.
Material ID: Y0039_2018_SCPWebsite CMS Approved Last Updated 03/07/2018