Senior Care Plus Newsletter
Benefits Bulletin Get the latest news from Senior Care Plus! Click on a button below to view a PDF version of your Benefits Bulletin. Winter 2023 spring 2023 Winter 2022…
Durable Medical Equipment
…Equipment typically requires a prescription from your primary care provider. If you would like to change your durable medical equipment provider, please contact your primary care provider and ask that…
Home
…benefits including gym memberships, wellness programs and Renown Health’s loyalty programs. Member Perks Member Resources Click the links below from more information about your resources. Find a Doctor or Facility…
The Medicare Store
Senior Care Plus Trusts the Medicare Professionals at Senior Care Plus Trusts the Medicare Professionals at The Medicare Store is a preferred partner of Senior Care Plus and their Medicare…
Renown Preferred Plan
…same electronic medical records system as the members’ primary care provider and care team, ensuring seamless care coordination Supplement Benefit Providers Liberty Dental First-Dollar Dental Coverage NationsHearing Hearing Aid and…
Documentation
…Report Policies & Procedures Learn more about Senior care Plus’ Policies & Procedures. Downloadable PDF available. Learn More Notice of Privacy Practices We are committed to protecting your medical information,…
Select Plan
…for certain Medicare beneficiaries. Select Plan members can access our widest provider network select either a community or a Renown Health Primary Care Provider. Senior Care Plus Select Plan members…
Careers with Senior Care Plus
…and the Reno 1868 FC in 2019. We are also proud to support other local not-for-profit organizations such as the Food Bank of Northern Nevada, the Boys & Girls Club…
Southern Nevada Partners
…a team of skilled health care professionals that provides Senior Care Plus members the best primary medical care possible. Visit P3HP.org or call (702) 920-3950 for more information. Teladoc All…
Mail Order Information
…basis, the pharmacy tracks your prescriptions’ strength, dosage and potential interactions against your full medication profile each time a prescription is processed. Home Delivery Options Mail Order Pharmacy at Renown…
Senior Care Plus PDP Mail Order Information
…and potential interactions against your full medication profile each time a prescription is processed. How Do I Get Started With Mail Order Pharmacy? You can use the Renown Health Mail…
Over-the-Counter Benefits
Over-the-Counter Benefits VIEW OTC 2026 CATALOG Request an otc catalog NationsOTC® Makes Ordering Products Easier Than Ever Senior Care Plus members can select Over-The-Counter (OTC) products from our OTC partner,…
Contact
…10315 Professional Circle – Reno, NV 89521 Directions Monday – Friday: 8 a.m. to 5 p.m No Appointment Necessary Mailing Address 10315 Professional Circle – Reno, NV 89521 TTY Call…
Current Members
…an Medicare Professional by calling 775-982-3158. Want us to call you? Schedule a call with a Medicare Professional below. SCHEDULE A CALL View Our Plan Options Senior Care Plus has…
Policies & Procedures
Policies & Procedures VIEW POLICIES & PROCEDURES Report a Compliance Concern Below Report by Phone 1-800-611-5097 Report Online Customer Service Contact Us Call Center 775-982-3112 (Información en español) Toll free:…
Personal Assistants
Personal Assistant Program Benefits Senior Care Plus members who have a Renown-based primary care provider have access to a personal assistant. Appointment scheduling and health care screening coordination Specialist referrals…
Enriched Duals Plan
…Medicare Part A and Part B and also qualify for Medicaid in the state of Nevada additional benefits that are not covered on their existing programs. If you reside in…
Precertifications
…require precertification. You are responsible for ensuring that you notify Senior Care Plus before certain services and procedures are performed. All inpatient hospitalizations All inpatient rehabilitation All same-day surgery –…
Extensive Duals Plan
…offers individuals that have Medicare Part A and Part B and also qualify for Medicaid in the state of Nevada additional benefits that are not covered on their existing programs….
For the Healthiest Reasons
…#2 Renown Preferred Plan members enjoy exceptional care coordination from their Renown Health care team. Reason #3 The Essential Plan utilizes our most comprehensive provider network – offering hospital and…
Welcome to Senior Care Plus
…portal that allows you to access your Renown Health medical record, securely message your provider and manage your health care information. Signing up is easy and free. All your health…
Member Disenrollment Rights
…process for voluntarily ending your membership varies depending on what type of new coverage you are choosing. There are also limited situations where you do not choose to leave, but…
CAHPS Survey
Understanding the Medicare CAHPS Survey Helping Make Informed Healthcare Choices The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey is a member experience survey conducted annually to a random…
Prior Authorization Summary
…ensure Medicare Advantage members can see how well their health plan provides access to care through the prior authorization process. A prior authorization is when your provider asks the plan…
Complete Plan
…benefit-rich with an extremely low out-of-pocket maximum. The Complete Plan has a wide selection of community providers as well as a Dental, Vision and Hearing aid coverage. The plan also…
Hearing
Understanding Your Hearing Aid Benefit Available for Senior Care Plus members. Your Hearing Benefits Include: Annual hearing test with no out-of-pocket cost Access to a nationwide network of 8,000+ providers…
Patriot Plan
…along with health care benefits and services beyond those provided by the VA – with less wait times. Supplement Benefit Providers Liberty Dental First-Dollar Dental Coverage NationsHearing Hearing Aid and…
Dental
…by LIBERTY Dental Plan. LIBERTY has an extensive provider network throughout Nevada and they are constantly adding new providers. Comprehensive coverage amounts shown below are first dollar coverage – meaning…
Coverage Determinations & Appeal Rights
…about payment. If you disagree with a coverage decision we have made, you can appeal our decision. For more information regarding the coverage determination process please reference Chapter 9, Section…
Prescription Drug Transition Policy
…level of care changes, we will provide a temporary supply of the non-formulary drug during the first 90 days after your level of care changes or provide you with the…