NOTICE

To keep Senior Care Plus members and employees healthy, we are temporarily closing our lobby for walk-in visitors. Monthly premium payments can still be dropped off at the front desk or through the secure drop-box outside the front door. For information about your new member ID number and questions about paying monthly premiums, please visit our FAQ page here.

Resources

Senior Care Plus Members

Senior Care Plus

Have Questions?

Help Center

More Information

Common Links

Accessing Care

Find out more about directories and care options.
Learn More

Gym Benefits

View participating gyms convenient to you.
Learn More

ID Cards

Membership Cards

Your Membership Card

You will receive a membership card for each family member enrolled in Senior Care Plus. Please contact our Customer Service Department if you misplace your card. More Information

Digital ID Cards

The myHometown app provides Hometown Health and Senior Care Plus members 24/7 centralized access to: benefits, referrals, provider search, claims, authorizations, and member ID cards.

Get The App

Customer Service

Contact Us

Call Center

775-982-3112

(Información en español)

Toll free: 800-336-0123 

TTY Relay Service 711

Call Center Hours

Monday - Friday, 7 a.m. to 8 p.m.

Email us

customer_service@hometownhealth.com

In Person

Monday - Friday, 8 a.m. to 5 p.m.

Senior Care Plus
A Medicare Advantage organization from Hometown Health