Resources
For Senior Care Plus Members
Enhancing Senior Well-being and Health
Senior Care Plus offers a comprehensive range of resources tailored for you. From health tips and wellness guides to expert advice, we are committed to providing valuable information to ensure the well-being of our community. Dive in to explore more.
To View your Claims and Explanation of Benefits (EOB’):
1. Open MyChart from the “MyChart: button below:
2. From “Your Menu”, scroll to “Insurance” and select ‘Claims’.
3. Select the Explanation of Benefits for any claim you wish to review.
Senior Care Plus
Have Questions?
Access Your Care
MyChart
View and Make Payments
Make a Payment
Documents and Resources
- Plan Documents
- Forms and Documents
- Request a Directory or Document
- Medical Clinical Guidelines
- Dental Clinical Guidelines (updated 03/18/2025)
- CMS Star Ratings
- Best Start Booklet – Tips and Tricks to Make the Most of Your Plan Benefits
More Information
Accessing Care
Find out more about directories and care options.
Gym Benefits
View participating gyms convenient to you.
ID Cards
Your Membership Card
You will receive a membership card for each family member enrolled in Senior Care Plus. Please contact our Customer Service Department if you misplace your card. More Information
Your Membership Card
You will receive a membership card for each family member enrolled in Senior Care Plus. Please contact our Customer Service Department if you misplace your card. More Information
Customer Service
Contact Us
Call Center Hours
Monday - Friday, 7 a.m. to 8 p.m.
Email us
customer_service@hometownhealth.com
In Person
10315 Professional Circle – Reno, NV 89521
Monday - Friday, 8 a.m. to 5 p.m.
