To keep Senior Care Plus members and employees healthy, we are temporarily closing our lobby for walk-in visitors. Monthly premium payments can still be dropped off at the front desk or through the secure drop-box outside the front door. For information about your new member ID number and questions about paying monthly premiums, please visit our FAQ page here.


Senior Care Plus Members

Senior Care Plus

Have Questions?

Help Center

More Information

Common Links

Woman smiling from pharmacy counter

Accessing Care

Find out more about directories and care options.
Learn More

Seniors working out at gym

Gym Benefits

View participating gyms convenient to you.
Learn More

ID Cards

Membership Cards

Your Membership Card

You will receive a membership card for each family member enrolled in Senior Care Plus. Please contact our Customer Service Department if you misplace your card. More Information

Digital ID Cards

The myHometown app provides Hometown Health and Senior Care Plus members 24/7 centralized access to: benefits, referrals, provider search, claims, authorizations, and member ID cards.

Get The App
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Customer Service

Contact Us

Call Center


(Información en español)

Toll free: 800-336-0123

TTY Relay Service 711

Call Center Hours
Monday - Friday, 7 a.m. to 8 p.m.
Email us
In Person
Monday - Friday, 8 a.m. to 5 p.m.

Senior Care Plus
A Medicare Advantage organization from Hometown Health