Nurses walking into a house call

Accessing Care

Senior Care Plus members

As a Senior Care Plus Member you have care options for in-person, at home and virtual visits.

Finding Care

Providers, Urgent Care vs Emergency Room

Find a Doctor

See our directories listings to search for a provider. Directories

Urgent Care Services

Urgent Care is defined as sudden and unforeseen, medically necessary treatment normally received in a doctor’s office, but because of the time of day or because of your physician’s advice, is obtained at an Urgent Care Center.

Emergency Room Care

An emergency is defined as the sudden and unexpected onset of a condition that requires immediate medical attention. If such condition is not treated, it could reasonably be expected to result in serious bodily injury or death. If it is an emergency situation, go to a contracted provider hospital Emergency Room if you are within the service area, or to the nearest hospital Emergency Room if you are outside the service area. Please pay your applicable co-payment, deductible, or coinsurance at the time of service. Please notify our Customer Services Department within 48 hours of discharge from the Emergency Room so we may ask you important questions about your Emergency Room visit.

Virtual and Home Options

Woman is describing her flu symptoms to doctor during Telehealth visit
TeleHealth
Access Renown Health virtual visits and Teladoc.
Learn More

Nurses walking into a house call
Dispatch Health
In-Home Care Delivery for Your Urgent Health Needs
Learn More

Senior Care Plus
A Medicare Advantage organization from Hometown Health