To keep Senior Care Plus members and employees healthy, we are temporarily closing our lobby for walk-in visitors. Monthly premium payments can still be dropped off at the front desk or through the secure drop-box outside the front door. For information about your new member ID number and questions about paying monthly premiums, please visit our FAQ page here.

Customer Service

Help Center

Customer Service

Contact Us

Call Center


(Información en español)

Toll free: 800-336-0123

TTY Relay Service 711

Call Center Hours
Monday - Sunday, 7 a.m. to 8 p.m.
Email us
In Person
Monday - Friday, 8 a.m. to 5 p.m.

Personal Assistants

Personal Assistant

“I enjoy my position in healthcare as I am passionate about my work. It allows me to build relationships with my patients, make patients medical care easier, and to help with positive outcomes.”

Find your assistant

Attend a Free ABC’s of Medicare Seminar! 

They are held the 3rd Wednesday of each month at 6:00pm at our Reno or Carson City Offices.

Webinars and Seminars


Register for an upcoming webinar or seminar

Learn More

Senior Care Plus
A Medicare Advantage organization from Hometown Health