Senior Care Plus members have two options when it comes to virtual visits.
Residents in Northern Nevada can utilize Renown Health’s TeleHealth options that include primary care, specialty care and urgent care. Standard co-pays apply to Renown Health TeleHealth Virtual Visits.
Plus, all Senior Care Plus members have access to Teladoc Virtual Visits. Teladoc is a convenient and affordable option that allows members to talk to a doctor who can diagnose, recommend treatment and prescribe medication, when appropriate, for many medical issues including dermatology.
Teladoc co-pays are $0.
Lobby Hours: Monday – Friday, 8 a.m. to 5 p.m.
Telephone Hours: Monday – Sunday, 7 a.m. to 8 p.m.
Reno: 775-982-3112
Toll Free: 888-775-7003
Monday – Friday, 7 a.m. to 8 p.m.
Saturday – Sunday, 8 a.m. to 8 p.m.
Assistance:Local: 775-982-3112
Toll Free: 888-775-7003
Información en español 775-982-3112
TTY Relay Service 711
Senior Care Plus is a Medicare Advantage organization and a stand-alone Prescription Drug Plan with a Medicare contract. Enrollment in Senior Care Plus depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits and premiums and or copayments/coinsurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium. The formulary, pharmacy network and provider network may change at any time. You will receive notice when necessary. Other providers are available in our network. A salesperson will be present with information and applications. For accommodation of persons with special needs at sales meetings call 775-982-3158 and 711 for TTY.
This information is available for free in other languages. Please call our customer service number at Senior Care Plus Customer Service at 775-982-3112 toll-free at 888-775-7003. TTY users should call the State Relay Service at 711.
Esta información está disponible gratis en otros idiomas. Por favor llame a nuestro número de servicio al cliente al Servicio al Cliente Senior Care Plus al 775-982-3112 sin cargo al 888-775-7003. Los usuarios de TTY deben llamar al Servicio de Retransmisión del Estado al 711.