Rewards
…restricted items. Use your earned reward dollars to order health and wellness items through NationsOTC® with two-day delivery. Visit SeniorCarePlus.NationsBenefits.com Call 877-200-4189 (TTY: 711) YOU MUST ACTIVATE YOUR CARD BEFORE…
Member Privacy Rights
…service or protective service agency will be contacted. Workers’ Compensation: As authorized by, or to the extent necessary to comply with, state workers compensation laws that govern job-related injuries or…
Notice of Privacy Practices
…will be contacted. Workers’ Compensation: As authorized by, or to the extent necessary to comply with, state workers compensation laws that govern job-related injuries or illness, Hometown Health will provide…
Statement of Nondiscrimination
…of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at https://www.hhs.gov/civil-rights/filing-a-complaint/complaint-process/index.html For Assistance in other languages…
Definitions
…of our network providers/pharmacies, including a complaint concerning the quality of your care. This type of complaint does not involve coverage or payment disputes. Refer to your “Evidence of Coverage”…
Dental
…Coverage Enriched Duals Plan 2025 Coverage amount: $1,250 Comprehensive Coverage View Coverage Complete Plan 2025 Coverage amount: $1,250 Comprehensive Coverage View Coverage Renown Preferred Plan 2025 Coverage amount: $500 Comprehensive…
Member Privacy Policy
…a complaint. File complaints with Senior Care Plus from our Appeals & Grievances page, or by calling our Customer Services Department at 888-775-7003, for complaints regarding: Restrictions on the use…
Website Disclaimer
…If you send us e-mail with questions or comments, we may use your personal information to respond to your questions or comments. If you later decide that you no longer…
Comprehensive Health Assessment
Comprehensive Health Assessment Call us and say “I’m with Senior Care Plus and I want to schedule my Comprehensive Health Assessment!” Schedule an Appointment Have you completed your annual Comprehensive…
Complete Plan
Complete Plan Enroll Now View the 2026 Plan View the 2025 Plan Benefit-Rich, Complete Plan for Southern Nevada The Complete Plan offers residents of Clark County and Nye County a…
Documentation
Documentation Compliance Program We promote ethical conduct and compliance with laws and regulations to guide all employees in their daily work. Our commitment is supported by the Renown Health code…
COVID-19
…OTC COVID-19 tests and have them shipped to their home. • You can also access free testing in your community. A list of community-based testing sites can be found here….
Forms and Documents
Forms and Documents If you would like to print the forms and documents yourself, please use the attachments below. Please complete the forms and address them to the appropriate individual….
Preventive Screenings
…your annual wellness visit with a Renown provider. Diabetic Screenings Diabetic Eye Exam: Diabetes is hard enough without adding vision complications. Retinopathy is the most common cause of vision loss…
Important Notice NationsBenefits
…agencies. You may obtain a free copy of your credit report by going to www.AnnualCreditReport.com or by calling (877) 322-8228. You also may complete the Annual Credit Report Request Form…
Pharamcy FAQ
…A team of doctors and pharmacists (Pharmacy and Therapeutics (P&T) Committee) meets quarterly to decide which drugs should be on the drug list. The P&T Committee reviews new and existing…
Senior Care Plus Newsletter
Benefits Bulletin Get the latest news from Senior Care Plus! Click on a button below to view a PDF version of your Benefits Bulletin. Winter 2023 spring 2023 Winter 2022…
Durable Medical Equipment
…St #101, Reno, NV 89502 775-787-8880 accellencehomemedical.com Lincare Complete 1380 Greg Street Suite 201, Sparks, NV 89431 775-359-6262 lincare.com Owens Healthcare 2700 Mill Street Suite 800, Reno, NV 89502 775-207-2727…
Resources
…resources tailored for you. From health tips and wellness guides to expert advice, we are committed to providing valuable information to ensure the well-being of our community. Dive in to…
Transition to OptumRx
…Optum Rx / Senior Care Plus Pharmacy Benefit Portal How will members be notified of the upcoming changes? We’ll use a combination of letters, email, and other communication outreach channels…
Southern Nevada Partners
…Care Plus members enjoy routine preventive dental coverage with optional comprehensive dental coverage. Visit DeltaDental.com for more information. MedImpact Pharmacy benefits for Senior Care Plus members is provided through MedImpact…
Member Grievance Procedure
…need, we’d like to hear your concerns and compliments. If you have a concern or complaint regarding Senior Care Plus, you may initiate a grievance: Submit: Appeal & Grievance Form…
Coverage Determinations & Appeal Rights
…You may also fax completed requests to OptumRx at 1-844-403-1028. If you would like to print the forms yourself, please click the ‘Coverage Determination Request Form’. Please complete the form…
Medication Therapy Management
…healthcare provider. Comprehensive Medication Review (CMR) The Centers for Medicare & Medicaid Services (CMS) requires all Part D sponsors to offer an interactive, person-to-person comprehensive medication review (CMR) to all…
Extra Help
…$0* Select Plan (HMO)$170.50 $180.00 Renown Preferred Plan$0* $0* Complete Plan HMO – Southern Nevada$0* $0* Extensive Duals Plan (DSNP)$0* $9.50 Enriched Duals Plan (DSNP)$0* $9.50 Your Level of Extra…
Directories
…Nevada Directories SCP SOUTHERN NEVADA NETWORK (Complete Plan & Enriched Duals Plan) SCP SOUTHERN NEVADA NETWORK – SPANISH (Complete Plan & Enriched Duals) Durable Medical Equipment Providers – Statewide DURABLE…
Member Meetings
…in-person meetings at various community locations for your convenience. RSVP for an In-Person Meeting at a community Location Virtual Meetings We also hold virtual meetings that you can attend from…
Health Benefits Associates
…wellness topics. You can ask doctors questions and get real-time answers from the comfort of your own home. Learn more & Subscribe Clicking this button takes you away from SeniorCarePlus.com…
For the Healthiest Reasons
…We offer 24/7 visits through Teladoc and in-home urgent care from Doctoroo. Compare Our Northern Nevada Plans Plans have access to Renown Health, Teladoc, and Virtual Visits. Compare Northern Plans…
Annual Wellness Visit
…are annual exams so important? Because more information can mean better health. COMPLETE YOUR ANNUAL WELLNESS VISIT AND RECEIVE A $20 TARGET GIFTCARD! Learn More To claim your gift card,…