Prior Authorization Summary
…to approve a service, treatment, or medication before it is provided. This helps confirm the service is medically necessary and covered. Medicare Advantage plans must follow required timeframes when making…
Annual Wellness Visit
…to a particular medical problem or immediate illness. A good rule of thumb is to schedule these appointments around your birthday each year to make sure you and your provider…
Senior Care Plus Newsletter
Benefits Bulletin Get the latest news from Senior Care Plus! Click on a button below to view a PDF version of your Benefits Bulletin. Winter 2023 spring 2023 Winter 2022…
Appeals and Grievance Form
Appeals and Grievance Form Please complete the form below and click submit….
COVID-19
…top priority, and we hope you find value in these additional resources: Don’t wait put off appointments or other healthcare needs. Learn about the safety efforts in place at Renown….
About Us
…each year. The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Limitations, copayments, and restrictions may apply. Members may…
Member Disenrollment Rights
…Care Plus may be eligible to end their membership at other times of the year. This is known as a Special Enrollment Period. If any of the following situations apply…
Documentation
…including nonpublic personal financial information related to your healthcare. Learn More Statement of Nondiscrimination Hometown Health complies with applicable Federal civil rights laws and does not discriminate on the basis…
Member Privacy Policy
…a complaint. File complaints with Senior Care Plus from our Appeals & Grievances page, or by calling our Customer Services Department at 888-775-7003, for complaints regarding: Restrictions on the use…
Enrollment Specialist Meetings
…Over-the-Phone Appointments Available Schedule a Call Here Quickly schedule a call with our Senior Care Plus Specialist! Just provide your name, phone number, and preferred call time. 775-982-3158 Monday -…
Extra Help
Low Income Subsidy Extra Help Monthly Plan Premium and Prescription Drug Co-payments for People who get Extra Help from Medicare to Help Pay for their Prescription Drug Costs. Apply for…
DispatchHealth
…home as a convenient, cost-effective emergency room alternative. Here’s what you need to know: Requesting care is easy; simply go to the DispatchHealth website, access the free mobile app or…
Multi Language Interpreter
…santé ou d’assurance-médicaments. Pour accéder au service d’interprétation, il vous suffit de nous appeler au 1-888-775-7003. Un interlocuteur parlantFrançais pourra vous aider. Ce service est gratuit. Vietnamese: Chúng tôi có…
Coverage Stages
…Coverage co-pays no longer apply because you’re total annual Initial Coverage drug spend has exceeded $5,030. During this phase, members will receive a 75% Donut Hole discount on the total…
Prescription Drug Benefit Resources
…you better understand and manage your Part D prescription drug coverage: Prescription Benefit Page Best Available Evidence Pharmacy Appeals Rights (redeterminations) Information Prescription Drug Transition Policy Optum Perks Card Information…
Prescription Drug Transition Policy
…opportunity to request a formulary exception in advance for the following year. Please note that our transition policy applies only to those drugs that are “Part D drugs” and bought…
Providers
Provider Partners Quality Care Plus Senior Care Plus rewards its primary care providers for providing exceptional care to our members. With appropriate documentation, ensuring members get the screenings they need,…
Service Area
…copayments, and restrictions may apply. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change on January 1 of each year. This information is available for free in other languages. Please…
Northern Nevada Gym Benefit
…you have selected. The information on this page applies to Northern Nevada residents only. Participating fitness facilities include: City of Reno Parks and Recreation Unlimited access to the facilities across…
Personal Assistants
Personal Assistant Program Benefits Senior Care Plus members who have a Renown-based primary care provider have access to a personal assistant. Appointment scheduling and health care screening coordination Specialist referrals…
Accessing Care
…are within the service area, or to the nearest hospital Emergency Room if you are outside the service area. Please pay your applicable co-payment, deductible, or coinsurance at the time…
Welcome to Senior Care Plus
…information in one place Share your medical record safely and securely Quickly schedule appointments and find care Connect with a doctor no matter where you are Take care of your…
Mammogram
Schedule Your Annual Mammogram Today! SCHEDULE THROUGH MYCHART Take time for your health, your peace of mind and for you. Mammogram appointments are safe and easy to schedule! The most…
Changing Your Primary Care Physician
…membership card in the mail approximately seven (7) days from the date that you make your Primary Care Physician change with Hometown Health. Please be sure to destroy your old…