Important Notice NationsBenefits
Important Notice Regarding an incident involving NationsBenefits NationsBenefits Holding, LLC, and its affiliates and subsidiaries provides benefits administration services to Hometown Health. Hometown Health was notified of this incident on…
Rewards
…restricted items. Use your earned reward dollars to order health and wellness items through NationsOTC® with two-day delivery. Visit SeniorCarePlus.NationsBenefits.com Call 877-200-4189 (TTY: 711) YOU MUST ACTIVATE YOUR CARD BEFORE…
Senior Care Plus Newsletter
Benefits Bulletin Get the latest news from Senior Care Plus! Click on a button below to view a PDF version of your Benefits Bulletin. Winter 2023 spring 2023 Winter 2022…
Health Benefits Associates
…wellness topics. You can ask doctors questions and get real-time answers from the comfort of your own home. Learn more & Subscribe Clicking this button takes you away from SeniorCarePlus.com…
Website Disclaimer
…If you send us e-mail with questions or comments, we may use your personal information to respond to your questions or comments. If you later decide that you no longer…
Member Privacy Rights
…service or protective service agency will be contacted. Workers’ Compensation: As authorized by, or to the extent necessary to comply with, state workers compensation laws that govern job-related injuries or…
Resources
…resources tailored for you. From health tips and wellness guides to expert advice, we are committed to providing valuable information to ensure the well-being of our community. Dive in to…
Notice of Privacy Practices
…will be contacted. Workers’ Compensation: As authorized by, or to the extent necessary to comply with, state workers compensation laws that govern job-related injuries or illness, Hometown Health will provide…
Over-the-Counter Benefits
…Select Plan Coverage amount: $140 Quarterly Essential Plan Coverage amount: $50 Quarterly Ordering Information Web Orders Ordering your quarterly supply online is easy! Visit SeniorCarePlus.NationsBenefits.com to set up your account…
The Medicare Store
…office and talk to a Medicare Professional today. RENO LOCATION Clicking this button takes you away from SeniorCarePlus.com Speak to a Reno Representative Medicare in Las Vegas The Medicare Store…
Statement of Nondiscrimination
…of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at https://www.hhs.gov/civil-rights/filing-a-complaint/complaint-process/index.html For Assistance in other languages…
MyChart
Member Portal LOGIN TO MYCHART Member Portal LOGIN TO MYCHART Access Your Medical Records Anytime, Anywhere! MyChart is a free, secure online portal that allows you to access your health…
Forms and Documents
…it to Senior Care Plus. Following this link will take you out of the www.SeniorCarePlus.com website. Updated 08/01/18 English Appointment of Representative Form Spanish Appointment of Representative Form Residence Verification…
Definitions
…of our network providers/pharmacies, including a complaint concerning the quality of your care. This type of complaint does not involve coverage or payment disputes. Refer to your “Evidence of Coverage”…
Dental
…Coverage Enriched Duals Plan 2025 Coverage amount: $1,250 Comprehensive Coverage View Coverage Complete Plan 2025 Coverage amount: $1,250 Comprehensive Coverage View Coverage Renown Preferred Plan 2025 Coverage amount: $500 Comprehensive…
Complete Plan
Complete Plan Enroll Now View the 2026 Plan View the 2025 Plan Benefit-Rich, Complete Plan for Southern Nevada The Complete Plan offers residents of Clark County and Nye County a…
Member Privacy Policy
…a complaint. File complaints with Senior Care Plus from our Appeals & Grievances page, or by calling our Customer Services Department at 888-775-7003, for complaints regarding: Restrictions on the use…
Comprehensive Health Assessment
Comprehensive Health Assessment Call us and say “I’m with Senior Care Plus and I want to schedule my Comprehensive Health Assessment!” Schedule an Appointment Have you completed your annual Comprehensive…
Documentation
Documentation Compliance Program We promote ethical conduct and compliance with laws and regulations to guide all employees in their daily work. Our commitment is supported by the Renown Health code…
COVID-19
…OTC COVID-19 tests and have them shipped to their home. • You can also access free testing in your community. A list of community-based testing sites can be found here….
Your Membership Card
…myHometown Health mobile app. When first using the app, your login ID will be your member number and a personal identification number (PIN) will be your four-digit birth year. Northern…
Welcome to Senior Care Plus
…children and other family members Get your insurance summary! View and pay your bill Login to MyChart Teladoc is Senior Care Plus’ preferred virtual visit provider. You can use Teladoc…
Preventive Screenings
…your annual wellness visit with a Renown provider. Diabetic Screenings Diabetic Eye Exam: Diabetes is hard enough without adding vision complications. Retinopathy is the most common cause of vision loss…
Pharamcy FAQ
…A team of doctors and pharmacists (Pharmacy and Therapeutics (P&T) Committee) meets quarterly to decide which drugs should be on the drug list. The P&T Committee reviews new and existing…
Durable Medical Equipment
…St #101, Reno, NV 89502 775-787-8880 accellencehomemedical.com Lincare Complete 1380 Greg Street Suite 201, Sparks, NV 89431 775-359-6262 lincare.com Owens Healthcare 2700 Mill Street Suite 800, Reno, NV 89502 775-207-2727…
Transition to OptumRx
…Optum Rx / Senior Care Plus Pharmacy Benefit Portal How will members be notified of the upcoming changes? We’ll use a combination of letters, email, and other communication outreach channels…
Essential Plan
…access to the widest provider network, with a $0 monthly premium. The plan also includes prescription drug coverage. Essential Plan members can select a community provider as their Primary Care…
Select Plan
…for certain Medicare beneficiaries. Select Plan members can access our widest provider network select either a community or a Renown Health Primary Care Provider. Senior Care Plus Select Plan members…
Southern Nevada Partners
…Care Plus members enjoy routine preventive dental coverage with optional comprehensive dental coverage. Visit DeltaDental.com for more information. MedImpact Pharmacy benefits for Senior Care Plus members is provided through MedImpact…
Member Grievance Procedure
…need, we’d like to hear your concerns and compliments. If you have a concern or complaint regarding Senior Care Plus, you may initiate a grievance: Submit: Appeal & Grievance Form…