Request Information
…in South Reno at 10315 Professional Circle Reno, NV 89521 to request information. You are not required to provide any personal information, per Medicare requirements. You may also contact Senior…
Sterling Silver Club
…discounts, health insights and tips. This club is a place for you and your life to shine. Benefits include: Event and luncheon discounts 20% discounts at Renown Health retailers Renown…
COVID-19
…top priority, and we hope you find value in these additional resources: Don’t wait put off appointments or other healthcare needs. Learn about the safety efforts in place at Renown….
Member Meetings
Current Member Meetings Senior Care Plus Member Meetings RSVP BELOW FOR AN UPCOMING MEMBER MEETING Choose the meeting place, time and format that is right for you. In- Person Meeting…
Member Rights & Responsibilities
…you from discrimination or unfair treatment. We do not discriminate based on a person’s race, ethnicity, national origin, religion, gender, age, mental or physical disability, health status, claims experience, medical…
Teladoc

…not replace a primary care physician and is a convenient and affordable option that allows members to talk to a doctor who can diagnose, recommend treatment and prescribe medication, when…
Your Membership Card
…for each family member enrolled in Senior Care Plus. Please contact our Customer Service Department if you misplace your card. Download the myHometown Mobile App You will typically receive your…
Multi Language Interpreter
…che parla Italianovi fornirà l’assistenza necessaria. È un servizio gratuito. Portugués: Dispomos de serviços de interpretação gratuitos para responder a qualquer questão que tenha acerca do nosso plano de saúde…
Welcome to Senior Care Plus
…information in one place Share your medical record safely and securely Quickly schedule appointments and find care Connect with a doctor no matter where you are Take care of your…
Mammogram
Schedule Your Annual Mammogram Today! SCHEDULE THROUGH MYCHART Take time for your health, your peace of mind and for you. Mammogram appointments are safe and easy to schedule! The most…
Organization Determinations
…you and how much we pay. In some cases we might decide a service or drug is not covered or is no longer covered by Medicare for you. If you…
CAHPS Survey
Understanding the Medicare CAHPS Survey Helping Make Informed Healthcare Choices The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey is a member experience survey conducted annually to a random…
Coverage Determinations & Appeal Rights
…OptumRx at 1-844-403-1028. Appeals Secure Form – COVERAGE reDETERMINATION REQUEST FORM Because your Medicare drug plan has denied coverage of, or payment for, a prescription drug you requested, you have…
10315 Professional Circle
Our Location South Reno Office Located in South Reno, Senior Care Plus is an HMO/PPO Medicare Advantage Plan with a Medicare contract operated by Hometown Health. Members and interested parties…
Southern Nevada Partners
Southern Nevada Partners Senior Care Plus partners with all of the below entities to be the best Medicare Advantage plan partner to you. P3 Health Partners P3 Health Partners is…
Reporting to Government Entities
Reporting to Government Entities Some cases of non-compliance should also be reported to the corresponding federal or state entity. Medicare Fraud Hotline National Benefit Integrity Medicare Drug Integrity Contractor (NBI…
International Travel
…(the member) the amount that we would pay the facilities and providers that treat you for the similar care in a Medicare contracted facility in the United States. You will…
Prior Authorization Summary
…ensure Medicare Advantage members can see how well their health plan provides access to care through the prior authorization process. A prior authorization is when your provider asks the plan…
Broker Partners
Broker Information Broker Portal Highlighted Partners Below are some of our preferred partners that will help you navigate Medicare Advantage Plans. Learn More Learn More Broker Partners Senior Care Plus…
Schedule a Call Espanol
Platique con un experto de Medicare Los especialistas en inscripción de Senior Care Plus se complacen en responder sus preguntas sobre Medicare. Para programar una llamada, simplemente envíenos su nombre,…
MedImpact Direct Specialty
MedImpact Direct Specialty (MIDS) Network Pharmacy Your Medicare Part D specialty medication(s) can now be filled by a MedImpact Direct Specialty® network pharmacy. We will help you through this transition…
Locations
Talk to a Medicare Professional At These Locations Starting the week of October 16, Enrollment Specialists for Senior Care Plus are available at these Renown Health locations and are ready…
Northern Nevada Meetings
Senior Care Plus Events & Classes Sign up for our free ABC’s of Medicare Webinar SIGN UP HERE Explore More Sterling Silver Club Sterling Silver Club members enjoy exclusive benefits…
Prescription Drug Benefit Resources
…drug coverage: Prescription Benefit Page Best Available Evidence Pharmacy Appeals Rights (redeterminations) Information Prescription Drug Transition Policy Optum Perks Card Information Medicare Prescription Payment Plan Free Accu-Chek Glucose Meter Coupon…
Providers
…and Advanced Illness Diabetes Adherence Measures Drug Classes Tier 6 Medications List Mail Order Information 2025 Medicare Provider Incentives INCENTIVE 1: DOCUMENTATION GAPS IN CARE Risk Adjustment – Annual Health…
Important Links
…or Facility Health Library Optum Rx Liberty Dental Senior Care Plus Portal EyeMed website Nations Benefits Senior Care Plus Portal Quality Improvement Population Health Renown Health Hometown Health Medicare Website…
For the Healthiest Reasons
Senior Care Plus For The Healthiest Reasons Senior Care Plus For the Healthiest Reasons Reason #1 Senior Care Plus is the only Medicare Advantage Plan accepted by Renown Health. Reason…
Referral Process
Understanding the Referral Process As a member of Senior Care Plus, you are enrolled in an HMO Medicare Advantage Plan. That means that your Primary Care Physician (PCP) acts as…
Transition to OptumRx
…Manager (PBM) is a third-party administrator of prescription drug programs for insurance carriers. Senior Care Plus has contracted with Optum RX to manage our Medicare prescription drug program. How does…
Benefits and Enrollment Meetings

…Care Plus Medicare Advantage Plans to determine which one is right for you. These meetings are people who are NOT YET Senior Care Plus members. Benefit Meeting RSVP Most meetings…