Member Rights & Responsibilities

…of Health and Human Services’ Office for Civil Rights: Discrimination Resources 1-800-368-1019 TTY 1-800-537-7697 or your local Office for Civil Rights. Disabilities If you have a complaint, such as a…

Prescription Drug Transition Policy

…for fewer days. The prescription must be filled at a network pharmacy For those members who are new to the plan and are not in a long-term care facility. We…

Member Privacy Rights

…for our healthcare operations: Quarterly newsletters that offer members information on various healthcare issues such as asthma, diabetes, and breast cancer. Administration of Hometown Health Plans or contracts, which, where…

Notice of Privacy Practices

…of newsletters that offer members information on various healthcare issues such as asthma, diabetes, and breast cancer. Administration of Senior Care Plus plans or contracts, which, where applicable, may involve…

Documentation

…a Compliance Concern Need to report a compliance concern, but don’t know where to start? Below are some resources to help you navigate report. Reporting to Government Entities When to…

CAHPS Survey

…services Enhance CMS’ ability to monitor quality of care and performance Data included as part of the CMS Star Ratings View a One Page Overview of the CAHPS Survey Here…

Locations

Talk to a Medicare Professional At These Locations Starting the week of October 16, Enrollment Specialists for Senior Care Plus are available at these Renown Health locations and are ready…

Southern Nevada Partners

…Senior Care Plus members have 24/7 access to Teladoc’s board-certified doctors by phone or video in all 50 states. Visit Teladoc.com or call (800) 835-2362 to get started. EyeMed Senior…

Coverage Stages

…cost of the brand and generic drugs purchased while in the donut hole. This discount includes a 70% discount paid by the brand-name drug manufacturer and a 5% discount paid…

MyChart

Senior Care Plus Insured Man fishing

…You Started! If you do not have a MyChart account, please visit MyChart to create an account. Sign Up With Activation Code Enter your activation code as it appears on…

Service Area

…copayments, and restrictions may apply. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change on January 1 of each year. This information is available for free in other languages. Please…

Del Monte Senior Seminar Series

…Free Seven week course – Every Monday from 9:30 – 11:30 a.m. starting June 1 through July 13. Studies show this course can reduce your fall risk by 31% –…

Annual Wellness Visit

…may have to be requested from another provider such as your gastroenterologist, surgeon or OB/GYN, you can start the process of getting those records sent to your primary care provider….

Durable Medical Equipment

…a new prescription be sent to the medical equipment provider of your choice. AdaptHealth Bennett Medical Services 2600 Mill Street, Reno, NV 89502 775-329-0799 adapthealth.com Accellence Home Medical 5450 Mill…

Medicare Prescription Payment Plan

Medicare Prescription Payment Plan The Medicare Prescription Payment Plan (M3P) is a new payment option in the prescription drug law that works with your current drug coverage to help you…

Essential Plan

…Provider while still enjoying priority access to Renown Health providers and facilities. NEW THIS YEAR – PREFERRED ACCESS TO CARSON TAHOE HEALTH PROVIDERS AND FACILITIES – PREFERRED ACCESS MEANS LOWER…

Dental

…by LIBERTY Dental Plan. LIBERTY has an extensive provider network throughout Nevada and they are constantly adding new providers. Comprehensive coverage amounts shown below are first dollar coverage – meaning…

Events

…RSVP FOR AN ABC’s SEMINAR Already a Member? Check Out What’s New! Attend a Member Meeting to learn about next year’s updates and how to utilize your benefits. These meetings…

Directories

…of the page and re-select your network name for each new search. Northern Nevada Plans PATRIOT PLAN – SCP Network ESSENTIAL PLAN – SCP Network RENOWN PREFERRED PLAN – SCP…

Walking for Wellness

Walking for Wellness View our Walking For Wellness Program Schedule Below! Looking for a new way to motivate yourself to get moving? Senior Care Plus is hosting an opportunity to…

Schedule a Call

Let Us Make Medicare Simple For You! Your Medicare Questions, Answered by Local Experts Whether you’re new to Medicare, exploring your options, or helping a loved one—our Senior Care Plus…

Five Questions to Ask Your Doctor

…you take, particularly when prescribing you a new medication. If you don’t take multiple medications and the doctor is prescribing you a drug for the first time, be sure to…