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  • Plan Information
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  • Prescriptions
    • Formulary
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    • Mail Order Information
    • Medication Therapy Management
    • Pharmacy FAQ
    • Prescription Drug Benefit Resources
    • Pharmacy Search
  • Resources
    • MyChart
    • Make a Payment
    • Important Links
    • Member Rights & Responsibilities
    • TELADOC – Telehealth Options
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      • Gym Benefit
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    • Customer Service
    • Extra Help
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Senior Care Plus Logo

Reporting to Government Entities

Some cases of non-compliance should also be reported to the corresponding federal or state entity.

  • Medicare Fraud Hotline
  • National Benefit Integrity Medicare Drug Integrity Contractor (NBI MEDIC)
  • State of Nevada Division of Insurance Commissioner
  • Identity Theft Hotline
  • Nevada Office for Consumer Health Assistance (OCHA)
  • Office for Civil Rights (OCR)
  • Office of Inspector General (OIG)

Report a Compliance Concern Below

Report by Phone

1-800-611-5097

Report Online
Senior Care Plus
A Medicare Advantage organization from Hometown Health
Material ID: H2960_2025_SCPWebsite1_M (CMS Accepted)
Last updated: June 28 2023
Last updated: September 27 2023
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Office

Lobby Hours:  Monday – Friday, 8 a.m. to 5 p.m.

10315 Professional Circle, Reno, NV 89521

Call Center

Monday – Friday, 7 a.m. to 8 p.m.

Saturday – Sunday, 8 a.m. to 8 p.m.

Reno: 775-982-3112
Toll Free: 888-775-7003

 

24-Hour Recorded

Assistance:Local: 775-982-3112
Toll Free: 888-775-7003

Información en español 775-982-3112

TTY Relay Service 711

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10315 Professional Circle Reno, NV 89521

Senior Care Plus is a Medicare Advantage organization and a stand-alone Prescription Drug Plan with a Medicare contract. Enrollment in Senior Care Plus depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits and premiums and or copayments/coinsurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium. The formulary, pharmacy network and provider network may change at any time. You will receive notice when necessary. Other providers are available in our network. A salesperson will be present with information and applications. For accommodation of persons with special needs at sales meetings call 775-982-3158 and 711 for TTY.

This information is available for free in other languages. Please call our customer service number at Senior Care Plus Customer Service at 775-982-3112 toll-free at 888-775-7003. TTY users should call the State Relay Service at 711.

Esta información está disponible gratis en otros idiomas. Por favor llame a nuestro número de servicio al cliente al Servicio al Cliente Senior Care Plus al 775-982-3112 sin cargo al 888-775-7003. Los usuarios de TTY deben llamar al Servicio de Retransmisión del Estado al 711.

Hometown Health, Senior Care Plus’ parent company, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.
Copyright © 2025 Hometown Health. All Rights Reserved
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