Important notice for Senior Care Plus Members regarding an incident involving NationsBenefits. Visit this page to learn more.

Help Center

Our representatives and resources are here to help you.

Call Center

Hours: Monday – Friday, 7 a.m. to 8 p.m.

Reno: 775-982-3112 | Toll free: 800-336-0123
 

(Información en español)

TTY Relay Service 711

Email Us
customer_service@hometownhealth.com

Access the secure MyChart Portal

MyChart is a secure online portal that allows members to access and manage their health insurance benefit information. You will have 24/7 access to claims, referrals, and plan benefit documents.

MyChart Portal

Frequently Asked Questions

Current Members
Prospective Members

Links:

Accessing Care

Providers and Prescriptions

Senior Care Plus partner care and prescription information

Man hugging daughter at a park
Renown Health
 Your health is worth fighting for.
Renown Health’s Website

Woman smiling from pharmacy counter Prescription Coverage
Information on your prescription coverage and directories.
Learn More

Woman is describing her flu symptoms to doctor during Telehealth visit
TeleHealth
Access Renown Health virtual visits and Teladoc.
Learn More

Nurses walking into a house call
Dispatch Health
In-Home Care Delivery for Your Urgent Health Needs
Learn More

Looking for a Medicare Advantage plan?

View Plans
Meet with an Enrollment Specialist

Attend a Free ABC’s of Medicare Seminar! 

If you have questions about medicare you can attend one of our free events.

Webinars and Seminars

Events

Register for an upcoming webinar or seminar

Learn More

Senior Care Plus
A Medicare Advantage organization from Hometown Health

Material ID: H2960_2023_SCPWebsite1_M (CMS Accepted)

Last updated:  February 28 2023

10315 Professional Circle Reno, NV 89521

Senior Care Plus is a Medicare Advantage organization and a stand-alone Prescription Drug Plan with a Medicare contract. Enrollment in Senior Care Plus depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits and premiums and or copayments/coinsurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium. The formulary, pharmacy network and provider network may change at any time. You will receive notice when necessary. Other providers are available in our network. A salesperson will be present with information and applications. For accommodation of persons with special needs at sales meetings call 775-982-3158 and 711 for TTY.

This information is available for free in other languages. Please call our customer service number at Senior Care Plus Customer Service at 775-982-3112 toll-free at 888-775-7003. TTY users should call the State Relay Service at 711.

Esta información está disponible gratis en otros idiomas. Por favor llame a nuestro número de servicio al cliente al Servicio al Cliente Senior Care Plus al 775-982-3112 sin cargo al 888-775-7003. Los usuarios de TTY deben llamar al Servicio de Retransmisión del Estado al 711.

Hometown Health, Senior Care Plus' parent company, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.

Copyright © 2023 Hometown Health. All Rights Reserved.