Pharamcy FAQ
…request an “Exception” for coverage. See the next section for information on how to request an exception. How do I request an exception? Members or providers can ask Hometown Health…
Member Grievance Procedure
…Physician if you have questions or concerns about services or treatment from providers contracted with Senior Care Plus. We will listen to your suggestions carefully and do all we can…
Teladoc
…non-emergency issue On vacation, on a business trip, or away from home For short-term prescription refills Mobile App Teladoc also has a convenient Mobile App to access providers from our…
Member Privacy Policy
…claim information Treatment – The provision, coordination or management of vision care and related services by one or more vision care providers. How Senior Care Plus Uses and Discloses Information…
Dental
…by LIBERTY Dental Plan. LIBERTY has an extensive provider network throughout Nevada and they are constantly adding new providers. Comprehensive coverage amounts shown below are first dollar coverage – meaning…
CAHPS Survey
Understanding the Medicare CAHPS Survey Helping Make Informed Healthcare Choices The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey is a member experience survey conducted annually to a random…
Comprehensive Health Assessment
…with a number of specialty providers to administer a Comprehensive Health Assessment to members. Once completed, your results will be shared with your primary care provider so they can create…
Forms and Documents
…Senior Care Plus. Updated 03/01/22 Residence Verification Form Prior Authorization Form (Utilization Managment) Form used by provider to request a prior authorization. Updated 01/11/24 Prior Authorization Form (Providers) Continuation of…
Medication Therapy Management
…conditions by: Ensuring they take their medications correctly Improving medication adherence Detecting potentially harmful medication uses or combinations of medications Educating members and healthcare providers Our programs are evidence-based and…
Formulary
Formulary Information & Updates The Formulary is a list of covered drugs selected by Senior Care Plus consultation with a team of health care providers, which represents the prescription therapies…
For the Healthiest Reasons
…nationwide urgent care visits. Reason #8 Your personal MyChart portal lets you access insurance information and easily and securely manage your healthcare and communicate with your providers. Reason #9 For…
Health Benefits Associates
…takes you away from SeniorCarePlus.com Hello Health Hello Health is a live YouTube series brought to you by the Medicare professionals at Health Benefits Associates where your favorite Nevada providers…
Senior Care Plus Newsletter
Benefits Bulletin Get the latest news from Senior Care Plus! Click on a button below to view a PDF version of your Benefits Bulletin. Winter 2023 spring 2023 Winter 2022…
