Take the Senior Care Plus Member Experience Survey
Senior Care Plus strives to provide you with the top-quality care you deserve. With that in mind, we have partnered with InSightin Health to invite you to take a detailed survey about your Senior Care Plus experience. The survey will take about 15 minutes or less and your answers will help us make Senior Care Plus the best it can be.
Frequently Asked Questions About This Survey
- What is the purpose of the survey? The annual survey is designed to gather your feedback on your experience using your Senior Care Plus plan. We use this information to make improvements.
- Who is invited to participate? All members of Senior Care Plus are invited to participate in the survey.
- How long will the survey take? The survey should take about 15 minutes to complete.
- Is my participation mandatory? No, participation is voluntary, but your input is highly valued and will help us enhance our plans and services.
- Will my responses be confidential? Yes, your responses will be kept confidential and will only be used to improve our services.
- What type of questions will be asked? The survey will include questions about your experiences with our health plan, accessing specialty care, the quality of care provided by your Primary Care Provider, calling customer service, and overall satisfaction.
- Can I skip questions or stop the survey if I need to? Yes, you can skip questions or stop the survey at any time if you choose.
